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  • Android Creator Andy Rubin Exits the Googleplex

    Andy Rubin, the creator of Google's ubiquitous Android mobile platform, has left Google, the company confirmed on Friday. "I want to wish Andy all the best with what's next," said Google CEO Larry Page. "With Android he created something truly remarkable -- with a billion plus happy users. Thank you." Rubin reportedly is departing to start a tech incubator for hardware-focused startups.

  • A Customer Experience Secret Weapon

    There aren't many areas in business where processes used to save money and maximize deal sizes also result in a better customer experience. The exact opposite is usually the case -- the drive to save money by making an internal process more productive or to increase the amount being sold to the customer usually impacts the customer experience for the worse. A notable exception is CPQ software.

  • Inspectors Find Big Gaps in Federal Cloud Contract Compliance

    U.S. government agencies may be warming to the cloud, with ambitions to significantly boost investment in the technology. However, many millions of dollars in federal cloud projects could be at risk both currently and in the future, as a result of flawed contract procedures. Many agencies have had difficulty in meeting federal requirements and guidance covering cloud contracts with IT vendors.

  • Tim Cook Makes Waves, Creates Ripple Effect

    Apple CEO Tim Cook on Thursday publicly proclaimed he is gay. While his sexual orientation isn't news, his strong acknowledgment sparked a wave of discussions and drew kudos from his Silicon Valley peers and others. "My first reaction was, 'It's 2014, so what? So many other famous people have come out as gay, why does one more matter?" said technology journalist Mitch Wagner. "But I was wrong."

  • Apple Pay May Leave CurrentC in the Dust

    Apple's debut of Apple Pay has been more than a little bumpy, and the company may be in for some additional negative press about its competitive position before the dust settles. However, there is one major factor in Apple's favor that could help it win the mobile payments tug-of-war in the end: time. It's chief competition, CurrentC, won't launch for another few months.

  • Snail Mail Surveillance: Rules Are Weak - and Routinely Broken

    The U.S. Postal Service didn't adequately follow its own rules last year, when it secretly recorded and shared information about some 49,000 pieces of mail to further criminal and national security investigations, according to an audit report from the Office of Inspector General. Information recorded under the service's longstanding mail cover program is limited to what's written on the exterior.

  • YouTube Warms to Subscription Model

    YouTube CEO Susan Wojcicki this week said that her team was in the early stages of exploring a new subscription business model. Wojcicki didn't offer any specific details, but she did suggest that one option might include an ad-free service. That would be a big change from YouTube's current advertising-only approach. At some point, people won't want to see ads, Wojcicki said.

  • Give Me That Old-Time Operating System, Apple - It's Good Enough for Me

    OK, I admit it. I both love and hate Apple's new iOS 8 -- and apparently so do many others, based on the online searches for help I've done. I've had a love-hate relationship with iOS for years. There's much about the new iOS 8 to love; however, I hate that updating to it screwed up so many features I regularly use. What's worse is that Apple does not seem to care.

  • AT&T: We Told Our Customers 'Unlimited' Doesn't Mean 'Unlimited'

    The Federal Trade Commission on Tuesday filed a complaint in a California federal court against AT&T, seeking compensation for customers who were told they had unlimited data plans but in reality did not. The legal action stemmed from a practice AT&T began in 2011 of throttling data delivery to customers with unlimited data plans when their data usage reached a specified amount during a billing period.

  • Analyzing Big Data

    Xactly continues its pioneering ways by analyzing anonymous data collected by its customers in compensation management. If you aren't familiar with the company's groundbreaking market analysis, you might be in for a treat. Its approach is relatively simple but extremely powerful. With the permission of the data owners, Xactly strips out identifying information and conducts sophisticated analyses.

 

 

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